Jobs United Nations & NGO Jobs

User Adoption Knowledge Management and AI-Readiness Consultant at UNESCO

UNESCO

Published on October 20, 2026

LocationFrance DeadlineOctober 27, 2026 · OPEN Job typeContract International applicantsYes

About the opportunity

This 6-month junior consultancy at UNESCO’s Bureau for Digital Business Solutions (DBS) focuses on maintaining user documentation for enterprise platforms like Core Planner and Core HR+. The role involves evolving documentation into a standardized, DBS-wide practice and preparing a knowledge base for an upcoming AI agent pilot. The consultant will bridge the gap between technical delivery and business adoption, converting legacy content into AI-readable formats and providing Level 1 support during peak periods. The position is based on-site in Paris.

Salary and benefits

  • Monthly consultancy fee based on the submitted financial proposal.
  • Professional experience within a major United Nations agency.
  • Exposure to cutting-edge AI-readiness and digital transformation initiatives.
  • Work location in Paris, France.

Who can apply?

  • University degree in communications, information management, IT, public administration, or a related field.
  • Proven experience producing user documentation or change-management materials for enterprise software.
  • Experience with intranet or SharePoint-type platforms.
  • Fluency in English; knowledge of French is an advantage.
  • Ability to structure content for AI use (metadata, structured content) is preferred.

Required documents

  • Updated Curriculum Vitae (CV).
  • Technical proposal (1-2 pages) including approach and methodology.
  • Financial proposal specifying a monthly fee in USD or EUR for the 6-month period.

When to apply

  • Application deadline: October 27, 2026, at midnight (UTC+2).
  • Expected contract start date: Around the beginning of November 2026.

How to apply

  • Visit the UNESCO Careers website and locate the job posting.
  • Prepare a single PDF file containing your CV, technical proposal, and financial proposal.
  • Complete the online application form and upload the PDF file.
  • Submit the application before the deadline of October 27, 2026.

Additional information

  • The contract is for an initial period of 6 months.
  • The hiring unit is the Bureau for Digital Business Solutions (DBS).
  • The selection process may include video interviews and written assessments.

Our Take on This Opportunity

This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.

You may be a strong fit if…

  • You have a background in technical writing or knowledge management and are eager to apply these skills to AI-readiness projects.
  • You are comfortable working in a fast-paced digital business environment within a large international organization.
  • You possess the technical ability to structure data for AI while maintaining clear, user-friendly documentation for non-technical staff.

What should you think carefully about?

  • This is a short-term, 6-month junior consultancy, which may not offer long-term job security.
  • The role is strictly on-site in Paris, requiring physical presence at UNESCO headquarters.
  • Applicants must provide their own financial proposal, meaning you need to research market rates for junior consultants in Paris to remain competitive.

How could this fit your current goals and plans?

This opportunity is ideal for early-career professionals in communications or IT who want to build a portfolio in digital transformation and AI implementation. It provides direct experience with enterprise-level software adoption and the practicalities of preparing legacy systems for AI integration. Working at UNESCO also offers significant international exposure and networking opportunities within the UN system.

Our take

This role is a strong match for junior specialists in knowledge management who are interested in the intersection of user adoption and AI. It is less suitable for those seeking permanent employment or remote work arrangements, as it is a fixed-term, on-site consultancy.

Ready to apply?

Review the opportunity on the official website before applying.

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