About the opportunity
The Supervisory Medical Support Assistant serves within the Clinic Operations & Access Management Service (CAMS) at the Lieutenant Colonel Charles S. Kettles VA Medical Center in Ann Arbor, MI. The incumbent is responsible for planning and directing programs at the medical center or satellite outpatient clinics, with full supervisory authority. Key duties include assigning and evaluating work, resolving complex operational problems, managing fiscal and resource needs, and analyzing data to support performance measures. The role requires advanced knowledge of medical terminology, computerized health records, and the ability to collaborate with healthcare professionals to ensure quality patient care and compliance with federal policies.
Salary and benefits
- Salary range: $67,406 – $87,624 per year
- Federal employee benefits including annual leave accrual
- Opportunities for service credit based on prior work or military experience
Who can apply?
- Must be a U.S. Citizen
- Must be proficient in spoken and written English
- Must pass a pre-employment physical examination
- Must undergo a background/security investigation
- Males born after 12/31/1959 must be registered with the Selective Service
- Must have one year of experience equivalent to the GS-7 grade level, leading or supervising medical support staff in a medical setting
- Must demonstrate specific knowledge, skills, and abilities in administrative supervision, fiscal management, and patient support operations
Required documents
- Long-form resume/Curriculum vitae (CV)
- Standard Clinical Resume Document (downloadable template)
- SF-50/Notification of Personnel Action (for current or former Federal employees)
- Transcript (if using education to qualify)
- Cover Letter (optional)
When to apply
- Applications must be submitted by 11:59 PM (ET) on 2026-09-17
How to apply
- Create or log in to a USAJOBS account
- Complete the full online occupational questionnaire
- Upload the required documents, including the standard Clinical Resume Document
- Submit the application package through the USAJOBS portal
Additional information
- This is a permanent, full-time position in the Excepted Service
- A 2-year trial period is required
- Participation in the seasonal influenza vaccination program is a mandatory condition of employment
- Telework is not available for this position
- Relocation/Recruitment incentives are not authorized
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Candidates with at least one year of specialized experience leading or supervising medical support staff in a medical setting.
- Professionals possessing advanced knowledge of medical terminology, computerized health records, and healthcare operations.
- Individuals seeking a permanent supervisory role with federal benefits and annual leave accrual.
What should you think carefully about?
- Telework is not available, meaning the role requires full-time, on-site presence in Ann Arbor, Michigan.
- Relocation and recruitment incentives are not authorized, requiring candidates to self-manage any necessary move.
- A two-year trial period and participation in the seasonal influenza vaccination program are mandatory conditions of employment.
How could this fit your current goals and plans?
This opportunity fits well for healthcare administration professionals aiming to establish a stable career in clinical operations, team leadership, and public health service within a major medical center.
Our take
Experienced healthcare supervisors located in or willing to relocate independently to Ann Arbor should strongly consider this role, while applicants requiring telework or relocation support should look elsewhere.
Ready to apply?
Review the opportunity on the official website before applying.
Official-source verifiedSource: USAJOBS
