Program Manager at Customs and Border Protection – Indianapolis, Indiana

About the opportunity

This position is located in the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Facilities and Asset Management, Organizational Resources and Support Division, Business Operations Branch, Business Information Systems (BIS) Section and serves as a Section Chief. The BIS Section is responsible for the management and support of the CBP real property system of record, TRIRIGA, as well as facilities-related geospatial capabilities. The section develops technical policies, provides system oversight, change management, system quality control and assurance, training, systems access support, as well as strategic planning and guidance for future systems capabilities. Typical work assignments include overseeing the overall planning, direction, and timely execution of various BIS and systems of record, serving as project leader, ensuring systems and data meet enterprise-wide mission requirements, analyzing and reporting process improvements, and monitoring program accomplishments.

Salary and benefits

• Salary range of $126,947.00 (GS-14, Step 1) to $165,037.00 (GS-14, Step 10) per annum
• Health, dental, vision, life, and long-term care insurance
• Retirement plan and Thrift Savings Plan (similar to a 401(k))
• Flexible Spending Account and Employee Assistance Program
• Personal leave days and paid federal holidays
• Flexible work schedules, tuition reimbursement, transportation subsidies, and fitness centers

Who can apply?

• Must be a U.S. Citizen
• Males born after 12/31/1959 must be registered with Selective Service
• Must meet primary U.S. residency requirement for at least three of the last five years
• Must possess 1 year of specialized experience equivalent to at least the GS-13 grade level
• Must meet all qualification requirements and Time in Grade requirements by 09/14/2026

Required documents

• A resume in English, limited to no more than two pages, containing full legal name, phone number, relevant work history, hours worked per week, job title, and series, grade, and salary if applicable
• Responses to the job questionnaire
• Responses to the USA Hire Competency Based Assessment
• SF-50 (Notification of Personnel Action) for current or former federal employees showing competitive status and time-in-grade
• Separation notice, SF-50, or RPL documentation if claiming special priority selection rights under CTAP, ICTAP, or RPL
• DD 214 and supporting veteran documentation if applying under a veteran appointing authority

When to apply

• Announcement open date: 2026-09-08
• Application close date: 2026-09-14 at 11:59 PM (ET)

How to apply

• Read the entire announcement and instructions on USAJOBS
• Click the Apply Online button and answer the questions presented in the application
• Attach all necessary supporting documentation, including a resume of no more than two pages
• Submit the application prior to 11:59 PM (ET) on 09/14/2026
• Complete the online USA Hire Assessments using the unique access link provided after submitting the application

Additional information

• All pre-employment processes will be conducted in English
• Candidates may be required to pass a thorough background investigation, drug testing, and serve a probationary period
• The position is located in Indianapolis, Indiana