Medical Support Assistant (OA) at Military Treatment Facilities under DHA – Ansbach, Germany

About the opportunity

The Department of Defense is recruiting a Medical Support Assistant (OA) for Military Treatment Facilities in Ansbach, Germany through a Direct Hire Solicitation. The role encompasses full-range receptionist, recordkeeping, and administrative clerical duties within a medical treatment facility. Major duties include scheduling patient appointments, managing patient data in electronic health record systems, answering phone and email inquiries, assisting patients with medical forms, maintaining records according to regulations, and routing urgent medical messages. The position carries an initial overseas tour length of 36 months.

Salary and benefits

• Annual base salary range between $37,937 and $48,377 (GS pay plan).
• Selectees may be eligible for foreign area benefits such as Living Quarters Allowance (LQA) or government quarters, home leave, etc., determined under DSSR and DoDI 1400.25 volume 1250.
• Pay retention may be offered to selected applicants for overseas locations.

Who can apply?

• Must be a U.S. Citizen.
• One year of specialized experience equivalent to the GS-04 level, including receiving patients/visitors in a clinic or medical facility, scheduling patient appointments, and maintaining electronic health record database entries; OR
• Four years of education above high school level obtained in an accredited business, secretarial, technical school, junior college, college, or university; OR
• A combination of qualifying education and specialized experience totaling at least 100%.
• Foreign education credentials must be evaluated by a recognized private evaluation organization or accepted for full credit by an accredited U.S. institution.

Required documents

• Resume (maximum 2 pages; must detail employer name, job title, start and end dates with month and year, weekly hours, and relevant duties; no photos or inappropriate content).
• Completed online application questionnaire.
• Copy of official/unofficial transcript(s) if qualifying based on education or substituting education for experience.
• Most recent Performance Appraisal (if applicable).
• Optional Cover Letter.
• Proof of eligibility or preference documents (e.g., sanitized military orders or marriage certificates where applicable).

When to apply

• Applications open on September 11, 2026, and close on September 14, 2026, at 11:59 PM EST.

How to apply

• Log into or create an account on USAJOBS.
• Click 'Apply' to access the online application questionnaire via USA Staffing.
• Attach your resume (2 pages or less) and required supporting documents.
• Complete all questions in the online application questionnaire and submit the complete application package prior to 11:59 PM EST on September 14, 2026.

Additional information

• Position requires a 1-year probationary period.
• Locality pay does not apply in overseas areas.
• Payment of Permanent Change of Station (PCS) costs and Defense National Relocation Program are not authorized.
• Civilian employees and family members must obtain and pay for medical/dental care in overseas locations (access to military treatment facilities is on a space-available and reimbursable basis).