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Management and Program Analyst at Customs and Border Protection

Customs and Border Protection

Published on September 8, 2026

LocationUnited States DeadlineSeptember 21, 2026 · CLOSED Job typeFull-time International applicantsNo

About the opportunity

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Accountability, Performance Management and Analysis Division, located in Washington, DC. The role involves providing expert advisory, analytical, and technical support to management on the development, execution, and sustainment of agency performance and improvement initiatives. Responsibilities include managing performance metrics, conducting policy analysis, evaluating legislative and DHS directives, and developing management information systems. The analyst will generate findings and recommendations to drive data-informed decision-making, foster stakeholder engagement, and ensure the effective application of management programs to achieve long-term strategic objectives.

Salary and benefits

  • Salary range: $143,913 to $187,093 per annum
  • Health, dental, vision, life, and long-term care insurance
  • Retirement plan and Thrift Savings Plan (similar to a 401(k))
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days and paid federal holidays
  • Flexible work schedules
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs and fitness centers

Who can apply?

  • Must be a U.S. Citizen
  • Males born after 12/31/1959 must be registered with Selective Service
  • Must meet residency requirement: physically resided in the U.S. or its protectorates for at least three of the last five years
  • Must possess 1 year of specialized experience equivalent to the next lower grade level (GS-13)
  • Must meet all qualification requirements and Time in Grade requirements by 09/21/2026
  • Must pass a background investigation

Required documents

  • Resume (English, two pages or less, including specific work history details)
  • Responses to the job questionnaire
  • Responses to the USA Hire Competency Based Assessment
  • SF-50 (Notification of Personnel Action) for current or former federal employees
  • Supporting documentation for CTAP eligibility (if applicable)
  • Documentation for political appointment history (if applicable)
  • Reasonable accommodation documentation (if applicable)

When to apply

  • Applications must be submitted by 11:59 PM (ET) on 2026-09-21

How to apply

  • Read the entire announcement and instructions
  • Click the Apply Online button on the USAJOBS page
  • Complete the application questionnaire
  • Attach all necessary supporting documentation
  • Submit the application package by the deadline
  • Complete the required USA Hire Assessments if notified via email after submission

Additional information

  • This is a bargaining unit position represented by the National Treasury Employees Union (NTEU)
  • New federal employees must serve a one-year probationary period
  • The position is located in Washington, DC
  • Telework is generally not available, with limited exceptions
  • The Fair Chance to Compete for Jobs Act applies to this position

Our Take on This Opportunity

This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.

You may be a strong fit if…

  • Professionals with one year of specialized experience equivalent to the GS-13 level.
  • Those skilled in performance metrics, policy analysis, and the development of management information systems.
  • U.S. citizens who are comfortable working on-site in the capital.

What should you think carefully about?

  • Telework is generally not available, meaning the role is primarily on-site in Washington, DC.
  • Applicants must pass a background investigation and meet strict residency requirements.
  • New federal employees will serve a mandatory one-year probationary period.

How could this fit your current goals and plans?

This is an ideal role for a senior analyst who wants to drive data-informed decision-making and strategic improvement initiatives for U.S. Customs and Border Protection.

Our take

A high-impact analytical role for U.S. citizens with significant experience in performance management and policy analysis within the federal government.

Ready to apply?

Review the opportunity on the official website before applying.

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Official-source verifiedSource: USAJOBS

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