About the opportunity
The Lead Medical Support Assistant (Lead MSA) is a staff position located under the Medical Administrative Service (MAS) with the VA New Jersey Health Care System (VA NJHCS) at the East Orange facility. The Lead MSA oversees daily clinic workflow, receives and admits patients, schedules outpatient appointments using VistA, provides guidance and training to Medical Support Assistants, resolves daily workplace issues, and coordinates administrative support across interdisciplinary clinics.
Salary and benefits
- Annual salary ranging from $59,465 to $77,306 (GS-07 grade level)
- Full federal employment benefits including health insurance, paid leave, and retirement plan options
Who can apply?
- U.S. Citizenship required (non-citizens may be considered only if qualified citizens are unavailable under 38 U.S.C. § 7407(a))
- High school diploma, GED equivalency certificate, or state/territory board proficiency certificate
- At least 1 year of creditable experience equivalent to the GS-06 grade level in Medical Support Assistant or equivalent administrative clinical patient support roles
- Proficiency in spoken and written English in accordance with 38 U.S.C. § 7403(f)
- Selective Service registration for males born after December 31, 1959
- Must pass pre-employment background/security investigation, urinalysis drug screening, and reference checks
- Must comply with mandatory seasonal influenza vaccination requirements for VA Health Care Personnel
Required documents
- Long-form resume or Curriculum Vitae (CV) detailing job duties and work experience
- SF-50 / Notification of Personnel Action (required for current or former Federal employees to verify time-in-grade)
- Completed online occupational questionnaire
- Transcript and/or Certificate of Foreign Equivalency (if qualifying based on foreign education)
- DD-214, Statement of Service, or VA/Schedule A Disability Letter (if applicable)
When to apply
- Applications must be submitted online by September 21, 2026, at 11:59 PM Eastern Time
How to apply
- Log in to USAJOBS or create an account
- Attach your stored USAJOBS resume and all required supporting documents
- Complete the full online occupational questionnaire
- Submit your complete application package before the closing date of September 21, 2026, 11:59 PM ET
Additional information
- Work schedule: Full-time, Monday to Friday, 8:00 AM to 4:30 PM
- Position location: On-site at East Orange, New Jersey; telework/virtual arrangement is not available
- Appointment type: Excepted Service, subject to a 1- or 2-year trial period
- Permanent Change of Station (PCS) expenses are not authorized
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Have at least one year of experience at the GS-06 level (or equivalent) in clinical patient support.
- Proficient in scheduling outpatient appointments and managing clinic workflows.
- Hold a high school diploma or GED.
- Based in or willing to relocate to East Orange, New Jersey.
What should you think carefully about?
- Telework or virtual arrangements are not available; the role is strictly on-site.
- Requires U.S. citizenship and a rigorous pre-employment background check.
- Must comply with mandatory seasonal influenza vaccinations.
How could this fit your current goals and plans?
This role is ideal for someone looking to transition into a leadership position within the federal healthcare system, overseeing clinic workflows and training other Medical Support Assistants.
Our take
A strong fit for experienced medical administrative professionals seeking a stable, permanent federal career with full benefits in New Jersey.
Ready to apply?
Review the opportunity on the official website before applying.
Official-source verifiedSource: USAJOBS
