About the opportunity
The Information and Technology Solutions (ITS) Vice Presidency at the World Bank Group is responsible for delivering transformative technology to staff across 150+ locations. The Transformation Office within ITS is currently evolving the IT operating model to improve value flow, governance, and performance. This consultant role is critical to these efforts, focusing on driving staff engagement and understanding of the transformation process. The successful candidate will manage the ITS Transformation Hub, develop visually compelling communication materials, and utilize data analytics and AI-enabled tools to measure and improve communication effectiveness. This position requires a blend of technical knowledge management skills, creative content design, and analytical capability to translate complex transformation initiatives into actionable insights for the organization.
Salary and benefits
- Opportunity to work within a global development institution
- Exposure to large-scale IT transformation and organizational change management
- Engagement with AI-enabled knowledge management and communication tools
- Professional experience in data-driven decision-making and performance reporting
Who can apply?
- Demonstrated experience in digital platform management and knowledge management
- Proficiency in content development and visual design for internal communications
- Ability to translate complex technical or organizational concepts into clear narratives
- Experience with data analytics, KPI tracking, and dashboarding tools like Power BI
- Familiarity with generative AI tools for content creation and analysis
- Strong communication and stakeholder engagement skills
Required documents
- Curriculum Vitae (CV)
- Cover letter
When to apply
- Applications must be submitted by 2026-10-20 at 11:59pm UTC
How to apply
- Visit the official World Bank Group careers portal
- Review the full job description for requisition number 38587
- Submit your application through the online portal before the deadline
Additional information
- The role is based in Sofia, Bulgaria, with additional listed locations in Brazil, Mexico, and Panama.
- The position supports the ITS Transformation Hub and various digital communication channels.
- The role involves collaboration with workstream leads and internal teams to ensure brand alignment.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- You have a background in internal communications or change management, particularly within large, complex organizations.
- You are comfortable using data analytics and visualization tools to measure the impact of communication strategies.
- You have practical experience with AI-assisted content creation and knowledge management platforms like SharePoint or similar hubs.
What should you think carefully about?
- This is a consultant role, which typically implies a fixed-term or project-based engagement rather than a permanent staff position.
- The role requires high proficiency in both creative design and technical data analysis, which may be a broad scope of responsibility.
- Applicants should be prepared to work across multiple time zones given the global nature of the World Bank Group's operations.
How could this fit your current goals and plans?
This role is an excellent opportunity for a communications or knowledge management professional looking to gain experience in large-scale IT transformation within a major international development organization. It allows you to build a portfolio that demonstrates your ability to use AI and data analytics to drive organizational change, which is a highly transferable skill set in the current digital landscape.
Our take
This position is well-suited for experienced consultants who are adept at bridging the gap between technical IT transformation and human-centric communication. If you are a data-informed storyteller who thrives in a global, fast-paced environment, you should consider applying before the October 20, 2026 deadline.
Ready to apply?
Review the opportunity on the official website before applying.
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