About the opportunity
This position is located at the Lebanon VA Medical Center in Lebanon, Pennsylvania, providing support to the Health Administration Service. Responsibilities include offering specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, or community resources.
Salary and benefits
- Competitive salary ranging from $48,303 to $62,793 per year
- Comprehensive federal benefits package including health and retirement plans
- Opportunities for credit toward annual leave accrual based on prior work or military service
Who can apply?
- Must be a United States Citizen
- Must possess a high school diploma, General Education Development (GED) equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
- Must have one year of experience equivalent to the GS-5 grade level, such as scheduling appointments, managing consults, handling patient communications, and verifying insurance
- Must be proficient in spoken and written English
- Selective Service Registration is required for males born after December 31, 1959
Required documents
- Long-form resume or Curriculum Vitae (CV)
- Cover Letter (optional)
- DD-214 or Statement of Service (if claiming veterans' preference)
- SF-15 Application for 10-Point Veteran Preference (if applicable)
- SF-50 Notification of Personnel Action (for current or former federal employees)
- Transcripts or Certificate of Foreign Equivalency (if using education to qualify)
When to apply
- Announcement Opening Date: October 22, 2026
- Application Closing Date: November 23, 2026 at 11:59 PM (ET)
How to apply
- Read the entire job announcement and instructions carefully.
- Click Apply Online to create a USAJOBS account or log in to an existing account.
- Select your USAJOBS resume and upload all required supporting documentation.
- Answer the initial online application questionnaire.
- Submit the complete application package prior to 11:59 PM (ET) on November 23, 2026.
- Complete any required online USA Hire Assessments via the unique access link provided upon submission.
Additional information
- Work schedule is Monday through Friday, with shifts such as 7:00 a.m. – 3:30 p.m., 7:30 a.m. – 4:00 p.m., or 8:00 a.m. – 4:30 p.m.
- Telework and virtual work are not available for this position.
- Selected applicants must serve a 1- or 2-year trial period.
- Participation in the seasonal influenza vaccination program is a mandatory condition of employment for all Department of Veterans Affairs Health Care Personnel.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Candidates with solid administrative experience in healthcare settings, medical scheduling, or patient service roles will find their background directly applicable.
- Individuals with strong interpersonal skills and proficiency in managing electronic health records or multi-source appointment requests.
- Applicants seeking a stable federal career with structured hours and comprehensive public service benefits.
What should you think carefully about?
- The position requires on-site work in Lebanon, Pennsylvania, with no telework or virtual options available.
- Applicants must successfully complete online competency-based assessments as part of the evaluation process.
- A mandatory 1- or 2-year trial period applies to all newly selected candidates.
How could this fit your current goals and plans?
This role is well-suited for professionals looking to establish or advance a career in healthcare administration within the federal sector. It offers hands-on experience in complex clinical coordination, patient advocacy, and healthcare operations, supporting long-term stability and growth in public health service.
Our take
Applicants with relevant administrative experience who are comfortable with an on-site healthcare environment in Pennsylvania should seriously consider applying before the November deadline.
Ready to apply?
Review the opportunity on the official website before applying.
Official-source verifiedSource: USAJOBS
