Supervisory CBP Officer (Assistant Port Director)

About the opportunity

This position is with the Department of Homeland Security, U.S. Customs and Border Protection, Office of Field Operations, Area Port of Memphis, TN. As a Supervisory CBP Officer (Assistant Port Director), you will oversee functional areas at the port of entry, manage passenger-related programs and processes, direct passenger enforcement strategies, and ensure the proper application of paroles, waivers, and Advanced Targeting Systems. You will direct local special operations to address high-risk areas and implement major trade programs while protecting the food supply and agriculture from harmful elements. The role requires leadership, expertise in law enforcement methods, and the ability to manage work through assigned employees.

Salary and benefits

• Health, dental, vision, life, and long-term care insurance
• Retirement plan and Thrift Savings Plan (similar to a 401(k))
• Flexible Spending Account and Employee Assistance Program
• Personal leave days and paid federal holidays
• Flexible work schedules, tuition reimbursement, and transportation subsidies
• Uniform allowance, health and wellness programs, and fitness centers

Who can apply?

• Must be a U.S. citizen
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (unless eligible for a waiver)
• Must possess 1 year of specialized experience equivalent to at least the GS-12 grade level
• Prior experience in a CBP Officer primary covered position is a mandatory prerequisite
• Must have taken the required CBP Officer Promotional Assessment component and have a passing total score

Required documents

• A resume in English (limited to no more than two pages) containing full legal name, phone number, work history, hours worked per week, job title, and series, grade, and salary
• Completed online job questionnaire responses
• Most recent copy of SF-50 (Notification of Personnel Action) for current or former federal employees showing competitive status and time-in-grade requirements
• Separation notice or other supporting documents if claiming CTAP eligibility
• Initial and termination SF-50s if a current or former political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee

When to apply

• Date posted: August 26, 2026
• Application closing date: September 1, 2026 at 11:59 PM Eastern Time

How to apply

• Create or log in to an existing USAJOBS account
• Complete the online assessment questionnaire
• Upload your resume and all required supporting documentation under appropriate document types
• Submit your complete application package before the closing deadline

Additional information

• This position is subject to secondary administrative CBP Officer Special Retirement Coverage (SRC).
• Position requires passing a background investigation and polygraph examination.
• Selectees must attend and successfully complete 101 days of paid training at the CBP Field Operations Academy in Glynco, GA, preceded by 7-10 days of pre-academy training and followed by 14-17 weeks of post-academy training.
• Position requires wearing an officially approved uniform, carrying a firearm, and being available for shift work and overtime.