Mission Support Specialist

About the opportunity

The U.S. Department of Homeland Security, Customs and Border Protection (CBP), is seeking a Mission Support Specialist for the Office of Professional Responsibility, Investigative Operations Division. Based in Detroit, Indianapolis, Los Angeles, San Francisco, or Washington, D.C., the incumbent provides expert advice and guidance on complex administrative matters. Key responsibilities include managing budget, procurement, personnel, fleet, facilities, and records management. The role involves serving as a purchase cardholder, local property officer, and primary contact for employee credentials. This position is critical for ensuring the smooth operation of mission support processes within the assigned Area of Responsibility, maintaining compliance with agency policies, and supporting the agency’s core values of vigilance, service, and integrity.

Salary and benefits

• Annual salary between $89,508 and $116,362 (GS-12 level), adjusted for locality pay.
• Comprehensive health, dental, vision, life, and long-term care insurance.
• Federal retirement plan and Thrift Savings Plan (TSP) with employer matching.
• Flexible Spending Account (FSA) and Employee Assistance Program.
• Paid federal holidays and personal leave days.
• Potential for flexible work schedules, tuition reimbursement, and transportation subsidies.
• Access to health and wellness programs and fitness centers.
• Uniform allowance where applicable.

Who can apply?

• Must be a U.S. Citizen.
• Must have at least one year of specialized experience equivalent to the GS-11 level.
• Must have physically resided in the U.S. or its protectorates for at least three of the last five years (exceptions apply for government/military service or study abroad).
• Males born after 12/31/1959 must be registered with the Selective Service.
• Must be able to pass a background investigation and drug testing.
• Current federal employees must have served 52 weeks at the next lower grade level.
• Must be able to serve a one-year probationary period if new to the federal government.

Required documents

• Resume (maximum two pages, in English, including full legal name, contact info, and detailed work history with dates and hours).
• Completed job questionnaire.
• SF-50 (Notification of Personnel Action) for current or former federal employees.
• Performance appraisal or rating of record (required for some, recommended for others).
• DD-214 or other veteran documentation (if applicable).
• CTAP/ICTAP documentation (if applicable).
• Reasonable accommodation documentation (if applicable).

When to apply

• Applications open: August 31, 2026.
• Application deadline: September 4, 2026, at 11:59 PM ET.
• Note: The announcement will close after the first 100 applications are received or on the deadline, whichever comes first.

How to apply

• Click "Apply Online" on the USAJOBS announcement page.
• Complete the online application and questionnaire.
• Attach all required supporting documentation, ensuring the resume does not exceed two pages.
• Submit the application before the 100-application limit or the deadline.
• Complete the required USA Hire Competency Based Assessments within 48 hours of the announcement closing if notified.
• Monitor application status through the USAJOBS "Track this application" feature.

Additional information

• The position is not covered under a bargaining unit.
• Travel may be required for this position.
• Resumes exceeding two pages will result in automatic removal from consideration.
• The agency may share application materials with other DHS components for similar positions if the applicant opts in.
• A tentative job offer is expected within 60 days of the announcement closing.