About the opportunity
This position is located at the 42nd Medical Group, Maxwell Air Force Base. The Medical Support Assistant performs a full range of receptionist, recordkeeping, and miscellaneous clerical duties within the Medical Treatment Facility. Responsibilities include entering, manipulating, and retrieving information from automated systems; receiving patients and visitors in person or telephonically; monitoring and managing the unit-level messaging system; and maintaining patient appointment or admission schedules. This is a Direct Hire Solicitation. A recruitment or relocation incentive may be authorized, and salary negotiation may be available for candidates new to Federal service.
Salary and benefits
- Salary range: $40,736 – $52,957 per annum
- Recruitment or relocation incentive may be authorized
- Salary negotiation may be available for new Federal service employees
- Non-Federal work experience may be creditable for leave purposes
- Federal employee benefits as outlined by the U.S. Office of Personnel Management
Who can apply?
- Must be a U.S. Citizen
- Must possess one year of specialized experience (e.g., using automated systems to schedule patient appointments, receiving visitors, maintaining medical records) equivalent to the GS-04 level
- OR possess four years of education above high school level in an accredited business, secretarial, or technical school, junior college, college, or university
- OR possess a combination of education and experience totaling 100% of requirements
- Must be a qualified typist (40 words per minute based on a 5-minute sample with three or fewer errors)
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration
Required documents
- Resume (maximum two pages, including employer name, job title, start/end dates, hours worked per week, and task descriptions)
- Responses to the online questionnaire
- Transcript (if substituting education for experience)
- Cover Letter (optional)
- Most recent Performance Appraisal (optional, if applicable)
When to apply
- Applications must be submitted by 11:59 PM (EST) on 2026-09-03
How to apply
- Log into or create a USAJOBS account
- Click 'Apply' to access the online questionnaire
- Complete the online questionnaire and follow prompts to select your resume and supporting documents
- Verify that all required documentation is included and submit the application package
Additional information
- This position requires a 1-year probationary period
- Direct Deposit of Pay is required
- Payment of Permanent Change of Station (PCS) costs is not authorized
- Multiple positions may be filled from this announcement
- Foreign education must be evaluated by a private organization to be considered equivalent to U.S. standards
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- U.S. citizens with one year of specialized experience in medical recordkeeping or appointment scheduling
- Qualified typists capable of meeting the 40 words per minute requirement
- Individuals comfortable with receptionist and clerical duties in a medical treatment facility
What should you think carefully about?
- This is an on-site position at Maxwell AFB with no relocation costs authorized
- Requires a 1-year probationary period
- Foreign education must be evaluated by a private organization to be considered equivalent to U.S. standards
How could this fit your current goals and plans?
This position is a practical entry point for those seeking a stable federal career within the military health system. It offers the chance to gain experience in medical administration and automated systems while contributing to the daily operations of a medical group.
Our take
This role is well-suited for organized individuals with clerical experience who are already located near Maxwell AFB or are prepared to relocate at their own expense.
Ready to apply?
Review the opportunity on the official website before applying.
Official-source verifiedSource: USAJOBS
