About the opportunity
The Information Technology Officer (Digital Solutions, ERP) will join the Digital FAO and Agro-Informatics Division (CSI) in Rome, Italy. Reporting to the Senior IT Officer, the successful candidate will plan, manage, and deliver digital services and technology solutions. Key responsibilities include coordinating teams for the maintenance and support of FAO’s ERP environment (Oracle eBusiness Suite, Oracle Fusion Cloud, Salesforce, ServiceNow), leading continuous improvements, identifying automation opportunities, managing risks, and ensuring compliance with technical and security standards.
Salary and benefits
- Competitive UN common system salary and allowances
- Dependency allowances
- Rental subsidy
- Education grant for children
- Home leave travel
- 30 working days of annual leave per year
- Pension fund entitlements under the UN Joint Staff Pension Fund
- International health insurance and optional life insurance
- Disability protection
- Flexible working arrangements and family-friendly policies
Who can apply?
- Advanced university degree (Master's or equivalent) in computer science, IT, information systems, software engineering, electric/electronic engineering, mathematics, statistics, business management, or a related field
- Seven years of relevant experience in managing teams, IT, and business processes in the ERP domain (preferably Oracle e-Business Suite and/or Oracle Fusion Cloud ERP)
- Working knowledge (Level C) of English
- Intermediate knowledge (Level B) of another official FAO language (Arabic, Chinese, French, Russian, or Spanish)
- Work experience in more than one location or area of work, particularly in field positions, is desirable
- Experience with Salesforce CRM and ServiceNow is an asset
- Knowledge and certification of ITIL is an asset
Required documents
- Completed online profile on the FAO recruitment portal
- Letter of motivation attached to the online profile
- Performance assessments (may be requested)
- Authorization to conduct verification checks (past/present work, character, education, military, and police records)
When to apply
- Applications opened on August 31, 2026
- The application deadline is September 13, 2026, at 9:59:00 PM (based on the candidate's personal device settings)
How to apply
- Visit the FAO recruitment website and complete your online profile, ensuring employment records, academic qualifications, and language skills are accurate
- Attach a letter of motivation to your online profile
- Ensure higher educational qualifications are from an institution recognized in the World Higher Education Database (WHED) and align with ISCED mappings
- Submit your application through the FAO recruitment portal before the deadline
Additional information
- The appointment is a fixed-term staff position for two years with the possibility of extension based on performance and fund availability.
- FAO is a non-smoking environment.
- Selected candidates will undergo rigorous reference and background checks.
- FAO has a zero-tolerance policy for conduct incompatible with its status, including sexual exploitation, abuse, harassment, and discrimination.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- You have 7 years of experience managing ERP environments, specifically Oracle eBusiness Suite or Oracle Fusion Cloud.
- You have experience leading IT teams and managing business processes in a large organization.
- You hold an advanced degree in computer science, IT, or a related engineering field.
What should you think carefully about?
- This is a 2-year fixed-term staff position, providing a stable, long-term opportunity at FAO headquarters.
- The role is based in Rome, Italy, which requires relocation if you are not already based there.
- You should be prepared for a rigorous selection process that includes reference and background checks.
How could this fit your current goals and plans?
This role is perfect for an experienced IT professional looking to transition into a senior staff position within a major international organization. It offers the chance to manage large-scale digital solutions and ERP systems, providing significant career development and exposure to global humanitarian technology standards.
Our take
IT professionals with deep expertise in Oracle ERP systems who are looking for a stable, long-term staff role in Rome should apply; those not interested in a 2-year commitment or relocation to Italy may find this less suitable.
Ready to apply?
Review the opportunity on the official website before applying.
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