About the opportunity
You will become part of the IT Services Department at the Technical University of Denmark (DTU), working closely with the IT support team. Your daily routine will be highly varied, involving close contact with DTU employees and students to help resolve IT challenges through phone, email, and physical support, including the handling of equipment delivery and used equipment. You will be part of a larger team that values a collaborative work style, mutual involvement, and a good working environment. Your new workplace will be located on DTU’s campus in Lyngby with flexibility in organizing your work.
Salary and benefits
- Salary and employment terms in accordance with the LC/CO10 joint collective agreement and the organizational agreement for IT employees (Prosa) in state service
- Opportunity to negotiate salary supplements in accordance with DTU's salary structure for PROSA
- Employment at one of Europe's leading technical elite universities with an inclusive, developing, and informal work culture
- Professional development and freedom with responsibility
Who can apply?
- Experience helping users with their IT challenges
- Knowledge of basic IT systems and tools (Windows, Mac, Linux, Office 365)
- Ability to document support tasks
- Good troubleshooting and problem-solving skills
- Ability to communicate clearly and fluently in both Danish and English
- Willingness to perform standard support tasks
- Good technical knowledge and experience with technical systems, with a proactive approach to task execution
Required documents
- Motivated application
- CV
- Diplomas / exam certificates
When to apply
- Applications are reviewed on an ongoing basis with interviews conducted continually.
- Application deadline: 1 October 2026 at 9:59 PM (21:59 UTC).
- Start date: 1 November 2026 or by appointment.
How to apply
- Open the application link by clicking "Apply Now" on the official site.
- Fill out the online application form.
- Attach your motivated application, CV, and exam certificates.
Additional information
- The position is permanent and based on 15 hours per week.
- All interested candidates regardless of age, gender, handicap, race, religion, or ethnic background are encouraged to apply.
- Due to DTU's research in critical technology involving special regulations for security and export control, an open-source background check of qualified candidates may be conducted.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- You have practical experience in IT support and troubleshooting.
- You are comfortable working with Windows, Mac, and Linux environments.
- You possess clear communication skills in both Danish and English.
- You are looking for a flexible, part-time role within an academic setting.
What should you think carefully about?
- The role is strictly on-site in Kgs. Lyngby, requiring regular physical presence.
- You must be comfortable with manual tasks like equipment delivery and handling used hardware.
- The position is subject to an open-source background check due to security regulations.
- You should verify if the 15-hour weekly schedule aligns with your other commitments.
How could this fit your current goals and plans?
This role is an excellent fit if you are seeking a stable, part-time position at a leading technical university. It offers the opportunity to gain experience in a professional IT infrastructure environment while maintaining flexibility for other personal or academic pursuits. It is particularly well-suited for those who enjoy a mix of technical problem-solving and direct user interaction.
Our take
Candidates with a proactive, service-oriented mindset and solid technical fundamentals should apply. Those seeking a full-time role or remote work will find this position unsuitable.
Ready to apply?
Review the opportunity on the official website before applying.
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