About the opportunity
The Client Engagement Assistant supports the UNV Field Unit in Amman, Jordan, by managing relationships with UN partner agencies and facilitating the mobilization of UN Volunteers. The role involves identifying placement opportunities, maintaining partner relationships, and ensuring a positive experience for volunteers throughout their service cycle. Key responsibilities include supporting partnership development, documenting volunteer mobilization data in CRM systems, assisting with volunteer onboarding and duty of care, and providing administrative support to the Country Coordinator. The incumbent works within a client-service approach to position UNV services effectively, ensuring compliance with UNV and UNDP policies while fostering collaboration across UN agencies.
Salary and benefits
- Professional experience within the United Nations system
- Opportunity to contribute to peace, development, and humanitarian assistance efforts
- Exposure to volunteer management and partnership engagement strategies
- Participation in a collaborative, multi-unit work environment
Who can apply?
- Citizenship of Jordan (local recruitment only)
- Tier 1 or Tier 2 status within the UNDP/UNCDF/UNV system
- Secondary education required; a university degree in Social Sciences or a related area is an asset
- Minimum of 5 years of relevant experience with a high school diploma, or 2 years with a bachelor's degree
- Fluency in English and Arabic
- Proficiency in MS Office and web-based management systems
Required documents
- Curriculum Vitae (CV)
- Cover letter
- Proof of educational qualifications
When to apply
- Applications must be submitted by 2026-11-11
How to apply
- Review the vacancy details and ensure eligibility as a Tier 1 or Tier 2 applicant
- Prepare required documentation including CV and cover letter
- Submit the application through the official UNDP/UNV Oracle Recruiting Cloud portal
Additional information
- The successful candidate will hold a UNDP National Personnel Service Agreement (NPSA) contract
- Contract duration is 1 year
- This position is based in Amman, Jordan
- All travel, interview, and relocation costs are the responsibility of the applicant
- UNDP does not charge any fees during the recruitment process
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Candidates with established experience in partnership management or client service within the development sector
- Professionals who are already part of the UNDP/UNCDF/UNV system (Tier 1 or 2) looking to transition into a specialized volunteer engagement role
- Individuals with strong administrative and data management skills, particularly those familiar with CRM or ERP systems
What should you think carefully about?
- This role is strictly limited to Tier 1 and 2 applicants, meaning external candidates or those outside the specified UN system tiers are not eligible
- The position is for local recruitment only; applicants must be citizens of Jordan and are responsible for all relocation costs if applicable
- The contract is a 1-year NPSA, which is a fixed-term arrangement rather than a permanent staff position
How could this fit your current goals and plans?
This role is an excellent opportunity for current UN personnel to deepen their expertise in volunteer mobilization and partnership management. It provides a platform to work directly with UN Country Teams and gain hands-on experience in the operational side of the UNV mandate, which can be a valuable stepping stone for those pursuing a career in humanitarian or development coordination.
Our take
Current UNDP/UNCDF/UNV staff members in Jordan who meet the Tier 1 or 2 criteria and have a background in client relations or advocacy should strongly consider this role. It is not suitable for external applicants or those who do not meet the specific internal tier requirements.
Ready to apply?
Review the opportunity on the official website before applying.
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