About the opportunity
This position is Non-Appropriated Fund (NAF) and assigned to the 773 FSS NAF IT Department on Joint Base Elmendorf-Richardson (JBER) in Alaska. The incumbent serves as the first line of help to resolve IT and computer systems related issues, performing helpdesk duties, maintaining user accounts, installing and configuring client devices, monitoring system efficiency, and assisting with IT asset inventory. The role requires driving between different facilities on JBER to perform duties and working under the supervision of the Assistant Director of IT.
Salary and benefits
- Health and Life Insurance
- Awards
- Leave
- Retirement
- 401K
- Overtime Pay
- Workers' Compensation
- Shift Differential
- Sunday Premium Pay
- Holiday Pay
Who can apply?
- Must have 2 years of relevant, full-time work experience (every 2 years of IT-related education may be substituted for 1 year of work experience).
- Must be able to read, write, and speak English.
- Must be a U.S. Citizen or Non-U.S. National who has resided in U.S. Territory for 3 or more consecutive years immediately preceding the start of federal affiliation.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Must be able to provide a REAL ID or authorized source identity documents to facilitate access to the installation.
Required documents
- Resume
- Cover Letter
- DD-214 / Statement of Service
- Diploma / GED
- Disability Letter (VA)
- License
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Separation Notice (RIF)
- SF-50 / Notification of Personnel Action
- Transcript (if qualifying based on education)
When to apply
- Applications open on October 21, 2026.
- Application deadline is November 18, 2026, at 11:59 PM EST.
How to apply
- Log into your USAJOBS account or create a new account.
- Preview and complete the online application questionnaire.
- Select your resume and supporting documents from your USAJOBS account, designating the correct document type.
- Review your application package, complete the personal information section, and submit the application by the closing date.
Additional information
- Payment of Permanent Change of Station (PCS) costs is not authorized.
- Direct deposit is required.
- Applicants must satisfactorily complete an employment verification (E-Verify) check and pre-employment requirements prior to entry on duty.
- A probationary period may be required.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Candidates with foundational helpdesk, customer support, and IT troubleshooting experience looking for stable full-time employment.
- Applicants with IT-related education who want to leverage academic credits to meet the 2-year experience requirement.
- Individuals comfortable with hands-on hardware and software support, asset tracking, and driving between facilities on a military installation.
What should you think carefully about?
- Relocation expenses (PCS costs) are not authorized, meaning out-of-area applicants must bear their own moving costs.
- The position has a strict closing date of November 18, 2026, with no rolling admissions.
- Applicants must meet strict residency requirements (3 consecutive years in U.S. territory for non-U.S. nationals) and pass pre-employment background and E-Verify checks.
How could this fit your current goals and plans?
This role fits professionals seeking a stable, salaried IT support career within a military community setting, offering comprehensive benefits and hands-on administrative and technical duties. It serves as a solid mid-level public sector opportunity for individuals looking to build long-term experience in federal IT infrastructure management.
Our take
Applicants with a background in IT customer support and the ability to work on-site in Alaska should seriously consider applying before the November 2026 deadline. It is less suitable for candidates seeking remote work or those requiring relocation financial assistance.
Ready to apply?
Review the opportunity on the official website before applying.
Official-source verifiedSource: USAJOBS
