About the opportunity
The Veterans Health Administration is seeking a Lead Medical Support Assistant (MSA) in Huntington, West Virginia. The incumbent monitors and makes work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow while collaborating in an interdisciplinary coordinated care delivery model. Responsibilities include adjusting clinic access contingency plans, monitoring clinic utilization, communicating across care teams and medical facilities, coordinating administrative aspects of specialty clinics, and training staff on scheduling directives.
Salary and benefits
- Annual leave accrual based on prior work experience or military service experience
- Comprehensive federal employee health and retirement benefits package
- Paid federal employment on a salary range of $52,727 to $68,547 per year
Who can apply?
- Must be a U.S. citizen
- High school diploma, GED equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
- Proficient in written and spoken English
- One year of specialized creditable experience equivalent to the GS-06 grade level, demonstrating advanced knowledge of medical terminology, clinical flow processes, and communication and leadership skills
- Must pass pre-employment physical evaluation and background investigation
- Must participate in the seasonal influenza vaccination program as a condition of employment
Required documents
- Long-form resume or Curriculum Vitae (CV) including job titles, detailed description of duties, month and year start/end dates, full-time or part-time status with average weekly hours, and grade held for federal positions
- SF-50 / Notification of Personnel Action (if applicable)
- Transcript (if using education to qualify)
- DD-214 or Statement of Service (if claiming veterans' preference)
- SF-15 and required proof (if claiming 10-point veterans' preference)
- Cover letter or other supporting professional certification documents if applicable
When to apply
- Application opening date: October 21, 2026
- Application closing date: October 28, 2026 at 11:59 PM (ET)
How to apply
- Create or log in to an existing account on USAJOBS
- Review the complete announcement and instructions
- Prepare your long-form resume and gather all required supporting documents such as transcripts and SF-50 forms
- Complete the initial online application questionnaire and attach your documents
- Submit your complete application package via USAJOBS by October 28, 2026, at 11:59 PM (ET)
- Check your email and USAJOBS account for notification and a unique link to complete the required online USA Hire Competency Based Assessments if notified
Additional information
- This position is in the Excepted Service and does not confer competitive status.
- Selected applicants are required to serve a 1 or 2-year trial period.
- Ad-hoc telework may be approved as determined by agency policy, but this is not a virtual position.
- Relocation, recruitment incentives, and Permanent Change of Station (PCS) are not authorized.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Applicants with a strong background in healthcare administration, medical support assistance, or patient scheduling in a clinical environment.
- Professionals who possess demonstrated leadership, staff training, and workflow management skills in a medical setting.
- Candidates seeking a stable, full-time federal healthcare role with structured progression and comprehensive benefits.
What should you think carefully about?
- Relocation to Huntington, West Virginia is required as this position is on-site and not virtual.
- The application window is very short, closing on October 28, 2026.
- Applicants must successfully complete rigorous online USA Hire assessments and meet strict federal documentation requirements.
How could this fit your current goals and plans?
This role offers an excellent opportunity for administrative healthcare professionals looking to advance into a leadership position within the federal healthcare system. It provides stable employment, public service experience, and valuable skills in multidisciplinary healthcare coordination.
Our take
Experienced medical support assistants who are U.S. citizens and can meet the strict documentation and on-site work requirements in West Virginia should apply promptly before the October 28 deadline. Those without relevant healthcare administration experience or who require remote work will find this position unsuitable.
Ready to apply?
Review the opportunity on the official website before applying.
Official-source verifiedSource: USAJOBS
