About the opportunity
The University of Southern Denmark (SDU) is a modern, innovative institution focused on high-level research and education. SDU IT, the department responsible for the university’s digital infrastructure, is seeking a motivated IT support apprentice for its team in Sønderborg. As an apprentice, you will play a vital role in the daily IT support delivery, ensuring that staff and students have access to well-functioning technology. You will gain hands-on experience with both physical and remote support, AV equipment maintenance, and client installation. SDU IT is committed to your professional development, providing a supportive environment where you can build both technical and communication skills while contributing to the university’s digital growth.
Salary and benefits
- Professional development and training in a supportive IT environment
- Hands-on experience with on-site, desk, and remote support
- Opportunities to work with client installation, troubleshooting, and AV equipment
- Collaborative workplace culture with a focus on social relations and professional growth
- Salary and employment terms according to the collective agreement between the Ministry of Finance and state craftsmen
Who can apply?
- Currently enrolled in or have completed the basic IT support training program (grundforløb)
- Technically curious with a strong desire to learn and take on new challenges
- Service-minded, outgoing, and motivated to provide excellent support to students and staff
- Structured, organized, and capable of following procedures
- Proficient in Danish and English, both orally and in writing
Required documents
- Cover letter (max 5 MB)
- CV (max 5 MB)
- Educational certificates/diplomas
When to apply
- Application deadline: 2026-11-02 at 23:59
- Interviews expected in week 47
- Expected start date: 2027-02-01
How to apply
- Prepare your cover letter, CV, and certificates in Adobe PDF format
- Ensure no documents contain your CPR number (or redact it if present)
- Submit your application through the official SDU recruitment portal by the deadline
Additional information
- The position is based at the University of Southern Denmark in Sønderborg
- Questions regarding the position can be directed to John W.B. Nielsen at +45 6550 1140 or jwbn@sdu.dk
- SDU encourages all qualified candidates regardless of personal background to apply
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Ideal for students currently in or having completed their basic IT support training who want to gain practical experience in a large, complex organizational environment.
- A great match for individuals who enjoy a mix of hands-on technical troubleshooting and direct user-facing service roles.
- Well-suited for candidates who are comfortable working in a bilingual environment (Danish and English) and value a structured, team-oriented workplace.
What should you think carefully about?
- The role is based specifically in Sønderborg, Denmark, so applicants must be able to work on-site at this location.
- Applicants must ensure all documents are in PDF format and strictly adhere to the 5 MB file size limit for the cover letter and CV.
- The position requires a specific educational background (IT support apprentice program), so ensure your current status meets the Danish vocational training requirements.
How could this fit your current goals and plans?
This apprenticeship is an excellent opportunity to bridge the gap between vocational training and professional practice. It provides a structured pathway to gain essential IT support skills within a major academic institution, which can serve as a strong foundation for a long-term career in IT infrastructure, systems administration, or technical support.
Our take
This is a highly suitable opportunity for motivated IT support students looking for a stable, professional, and educational environment to complete their apprenticeship. Candidates who are service-oriented and eager to learn in a collaborative, large-scale IT department should apply before the November 2026 deadline.
Ready to apply?
Review the opportunity on the official website before applying.
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