About the opportunity
The World Food Programme (WFP) is seeking an IT Operations Assistant at the SSA5 level based in Dhaka, Bangladesh. In this role, the incumbent will provide first- and second-level ICT helpdesk support, monitor LAN/WAN and Internet availability, configure and maintain IT infrastructure (switches, routers, firewalls, servers, Active Directory, PABX, and VHF radio networks), ensure data backup and emergency business continuity, train users, implement ITIL best practices, and maintain IT asset inventories according to WFP corporate standards.
Salary and benefits
- Competitive salary package
- Paid leave entitlements
- Medical insurance coverage
- Access to training, coaching, mentorship, and professional development programs in a multicultural environment
Who can apply?
- Must be a Bangladeshi National
- Completion of a University Degree (Bachelor's or equivalent), preferably in Computer Science, Computer Engineering, or a related field
- At least 5 years of overall experience in Information Technology, Telecommunications, or Information Management (including WAN/LAN networking, operating systems, telephone services, radio units, Active Directory, or SharePoint administration)
- Fluency in both spoken and written English and Bangla
- Female candidates are strongly encouraged to apply
Required documents
- Curriculum Vitae (CV)
- Cover Letter
- Accurate and fully completed Workday profile detailing employment history, academic qualifications, language skills, and UN grade (if applicable)
When to apply
- Application closing date: September 23, 2026, at 23:59 GMT+06:00 (Bangladesh Standard Time)
How to apply
- Navigate to the official WFP Workday recruitment portal for Job Requisition JR126680.
- Create or sign in to your Workday profile and ensure all sections are accurately completed.
- Upload your CV and Cover Letter.
- Submit the application online before the deadline.
Additional information
- Contract Type: Special Service Agreement (SSA5)
- Contract Duration: 6 months
- Number of positions: 1
- Duty Station: Dhaka, Bangladesh
- All applications must be submitted online through the Workday recruitment system; email or LinkedIn applications are not considered.
- The United Nations does not charge any fees at any stage of the recruitment process.
- Selected candidates will undergo reference and background verification checks.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Bangladeshi nationals with a university degree in Computer Science, Computer Engineering, or a related field.
- IT professionals boasting at least 5 years of experience in LAN/WAN networking, server administration, and telecommunications.
- Candidates seeking international organizational experience with medical insurance and professional development opportunities in Dhaka.
What should you think carefully about?
- The contract is offered for a fixed duration of 6 months under a Special Service Agreement (SSA5).
- All applications must be submitted strictly through the online WFP Workday portal.
- Selected candidates are subject to comprehensive reference and background verification checks.
How could this fit your current goals and plans?
This short-term assignment provides a valuable stepping stone for IT specialists aiming to build credentials within a major international humanitarian organization.
Our take
Local IT experts looking for meaningful humanitarian tech work should apply, whereas those seeking permanent long-term contracts may want to consider alternative options.
Ready to apply?
Review the opportunity on the official website before applying.
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