About the opportunity
The Office of the Ombudsperson and Mediation Services at the World Health Organization contributes to developing and strengthening a workplace and organizational culture that upholds the WHO Values Charter, ethical and functional integrity, and respect for the dignity, diversity, and rights of all personnel. The Office fosters a safe, equitable, and inclusive work environment through conflict prevention, informal dispute resolution, mediation, early identification of systemic issues, and the promotion of fair and respectful workplace practices. The Assistant (Ombudsperson) will serve as an initial contact person, welcoming visitors with tact and discretion, managing appointments, conducting research and analysis, preparing briefing notes and summaries, recording case information, extracting statistics, and assisting with administrative coordination.
Salary and benefits
- Annual net base salary starting at CHF 87,183
- 30 days of annual leave
- Parental leave and flexible work arrangements
- Pension contributions and health insurance coverage
Who can apply?
- Completion of secondary school education or equivalent (higher education is an advantage)
- Minimum of 8 years of experience in administrative positions, HR, staff relations, or related support functions
- Expert knowledge of English and French
- Subject to local recruitment and local commuting area requirements of the duty station
Required documents
- Scanned copies of required degrees, diplomas, or certificates (upon request if retained for an interview)
- Updated vaccination card during medical clearance
When to apply
- Job Posting Date: October 9, 2026
- Application Deadline: October 29, 2026, 10:59 PM
How to apply
- Access the official WHO career section portal and review the vacancy notice.
- Click the Apply Online button to submit your application through the Stellis system.
- Complete the online application form following the candidate instructions guide.
Additional information
- This is a fixed-term appointment for one year at Grade G6.
- A written test and/or asynchronous video assessment may be used for screening.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
Our Take on This Opportunity
This section reflects Open Opportunities’ own analysis of the opportunity from an applicant’s perspective.
You may be a strong fit if…
- Extensive administrative support or HR background spanning at least 8 years in international or corporate settings.
- Bilingual fluency in both English and French to meet expert communication requirements.
- Strong interpersonal triage and discretion skills suited for confidential mediation and ombudsman support functions.
What should you think carefully about?
- The position is subject to local recruitment, meaning applicants must be based within the local commuting area of Geneva, Switzerland.
- The initial contract duration is fixed-term for one year.
- Remuneration is subject to mandatory deductions for pension and health insurance.
How could this fit your current goals and plans?
This role offers an opportunity to build a career within the United Nations system, specifically contributing to workplace culture, ethics, and dispute resolution at WHO's headquarters.
Our take
Candidates with substantial administrative experience and bilingual English-French skills based in the Geneva area should consider applying before the October deadline.
Ready to apply?
Review the opportunity on the official website before applying.
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